Frequently Asked Questions

  Family Flood, Fire, and Fungi is prepared and ready to deal with the aftermath of any disaster (natural or man-made), including but most certainly not limited to hurricane, tornado, flood, fire/arson, and mold/bacteria contamination. 

 As in any profession, quality varies. A competent disaster cleanup service will operate vehicles that are designed for the job. The technicians will be professional in attitude and appearance. These technicians will be sensitive to the nature of each scene and the people around them. They will work closely with the property managers to reduce the emotional stress related to the scene, discourage publicity and be helpful in assuming as much of the role of dealing with the insurance company as possible. A competent company will be knowledgeable of disease, pathogens, sanitizers, disinfectants, sterilants, deodorants, techniques, devices, and regulations to help them to successfully deal with each unique situation. Using special equipment, chemicals, and protective suits, these specialists isolate, clean, disinfect each surface, and decontaminate properly. Upon completion, the collected waste is properly contained, labeled and transported for appropriate disposal at a medical waste-handling facility.

 When approaching the cleanup for a disaster, it is best to leave it up to professionals in order to prevent the possibility of further contamination and damage. Utilizing a certified disaster response company will ensure the complete removal of hazardous material and safety of the area after the work is done.

• Penalties for violation of the standard are severe and the employee may also file a workers’ compensation claim in addition to filing a lawsuit.

 In most cases home or business insurance will pay for disaster cleanup services. Ultimately, the property owner is responsible for the cost of the service.  Most insurance policies may cover this category of loss, if coverage is available. We bill insurance companies directly. 

 Are they certified with the ASCR and IICRC? (Association of Specialist in Cleaning and Restoration & Institute of Inspection, Cleaning and Restoration)

How long have they been in business?

Will they work with the property owner’s insurance?

Will they handle all the insurance paperwork for the property owner?

Are they insured?

Can they provide references?

At Family Flood, Fire, and Fungi we understand what it means to go through a disaster that wreaks havoc on your home. As a family of native Floridians, we have been through our fair share of disaster ourselves and we know it comes with much more than property damage and insurance hassle. We strive to provide you with a family atmosphere that provides more than just disaster cleanup, but comfort and peace of mind with our process and workers. Once you ask for our help we will be there with you every step of the way as a member of our family, and we will stop at nothing to assure that you can walk back in your home as comfortable as the day you first moved in!